Warranty
Warranty terms
The warranty period depends on the product. The terms below are those that currently apply.
These terms are effective from 10 September 2026.
Warranty period by product group
The warranty period begins on the date of purchase. The exact length of the warranty depends on the product group, as shown in the table.
-
Up to 15 years
Desks
The OmniPRO 2.0, purchased on or after 10 September 2026
-
5 years
Chairs
Every Ergonix office chair
-
2 years
Accessories
Monitor arms, castors and other add-ons
Which term applies to your desk
| Product group | Warranty period |
|---|---|
| The OmniPRO 2.0 desk, purchased on or after 10 September 2026 15 years for all metal and mechanical parts and components; 5 years for motors, electrical components and the tabletop. | Up to 15 years |
| The OmniPRO desk, and any desk purchased before 10 September 2026 A 5-year warranty applies to all parts. | 5 years |
The 15-year desk warranty in detail
The desk does not carry one single term. Each part of it is covered for the period below, counted from the date of purchase.
-
Metal and mechanical parts
15 years
-
Motors and electrical components
5 years
-
Tabletop
5 years
The 15-year desk warranty is non-transferable and cannot be passed to another person.
This manufacturer's warranty is provided in addition to, and does not limit, the consumer rights granted by applicable consumer protection laws.
Jednoduchý záruční proces
Write to us and we take it from there. You never pay for a warranty repair.
-
1
Spoj se s týmem
Napiš na info@ergonix.cz s údaji o objednávce a popisem problému
-
2
Dolož dokumenty
Pošli doklad o koupi a jasné fotografie, které ukazují problém
-
3
Rychlá odpověď
Záruční tým ti odpoví do 48 hodin s dalšími kroky
-
4
Řešení zdarma
Náhradní díly posíláme zdarma. Když je potřeba, vyměníme celý kus.
Potřebuješ pomoc se zárukou?
Náš tým ti pomůže se všemi dotazy ohledně záruky.
